APA সাইটেশন

Buttle, F., & Maklan, S. (2015). Customer relationship management: Concepts and technologies (3rd ed.). Routledge.

শিকাগো স্টাইলে সাইটেশন

Buttle, Francis, এবং Stan Maklan. Customer Relationship Management: Concepts and Technologies. 3rd ed. London: Routledge, 2015.

এমএলএ সাইটেশন

Buttle, Francis, এবং Stan Maklan. Customer Relationship Management: Concepts and Technologies. 3rd ed. Routledge, 2015.