APA-referens

Summers, D. C. S. (2010). Quality management: Creating and sustaining organizational effectivesness (2nd ed.). PHI learning.

Chicago-stil citat

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectivesness. 2nd ed. New Delhi: PHI learning, 2010.

MLA-referens

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectivesness. 2nd ed. PHI learning, 2010.