Services marketing: integrating customer focus across the firm/

other_versions_link
Detalles Bibliográficos
Autor Principal: Zeithaml,Valarie A.
Outros autores: Bitner,Mary Jo, Gremler,Dwayne D., Ajay Pandit
Formato: Printed Book
Publicado: Chennai: McGraw Hill, 2013.
Edición:6th ed.;
Subjects:
Services marketing

Títulos similares