Kaushik Mukerjee. (2007). Customer relationship management. Prentice Hall.
Chicago Edition CitationKaushik Mukerjee. Customer Relationship Management. New Delhi: Prentice Hall, 2007.
MLA Edition CitationKaushik Mukerjee. Customer Relationship Management. Prentice Hall, 2007.
Warning: These citations may not always be 100% accurate.