APA način citiranja

Lovelock.Christopher, Writz,Jochen, & Jayanta Chatterjee. (2011). Services marketing: People,technology,strategy (7th ed.). Pearson.

Čikaški stil citiranja

Lovelock.Christopher, Writz,Jochen, i Jayanta Chatterjee. Services Marketing: People,technology,strategy. 7th ed. Delhi: Pearson, 2011.

MLA način citiranja

Lovelock.Christopher, et al. Services Marketing: People,technology,strategy. 7th ed. Pearson, 2011.