Murphy,Herta A, Hilderbrandt,Herbert W, & Thomas,Jane P. (1997). Effective business communication (7th ed.). McGraw Hill.
Chicago Edition CitationMurphy,Herta A, Hilderbrandt,Herbert W, and Thomas,Jane P. Effective Business Communication. 7th ed. New Delhi: McGraw Hill, 1997.
MLA Edition CitationMurphy,Herta A, et al. Effective Business Communication. 7th ed. McGraw Hill, 1997.
Warning: These citations may not always be 100% accurate.