Puspanjali Jena & Sanghamitra Dalbehra. (2013). Application of total quality management to library and information services in digital scenario: A study through users satisfaction. Avon Publications.
Chicago Edition CitationPuspanjali Jena i Sanghamitra Dalbehra. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through Users Satisfaction. New Delhi: Avon Publications, 2013.
Cita MLAPuspanjali Jena i Sanghamitra Dalbehra. Application of Total Quality Management to Library and Information Services in Digital Scenario: A Study Through Users Satisfaction. Avon Publications, 2013.
Atenció: Aquestes cites poden no estar 100% correctes.