Needham,Catherine. (2011). Personalising public services: Understanding the personalisation narrative. The Policy Press.
Chicago Edition CitationNeedham,Catherine. Personalising Public Services: Understanding the Personalisation Narrative. Bristol: The Policy Press, 2011.
MLA Edition CitationNeedham,Catherine. Personalising Public Services: Understanding the Personalisation Narrative. The Policy Press, 2011.
Warning: These citations may not always be 100% accurate.