Needham,Catherine. (2011). Personalising public services: Understanding the personalisation narrative. The Policy Press.
Chicago Edition CitationNeedham,Catherine. Personalising Public Services: Understanding the Personalisation Narrative. Bristol: The Policy Press, 2011.
ציטוט MLANeedham,Catherine. Personalising Public Services: Understanding the Personalisation Narrative. The Policy Press, 2011.
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