Improving competative advantage

Antzeko izenburuak

• Quality and competence: Integrating competence and quality initiatives
  nork: Fletcher, Shirley
  Argitaratua: (1993)
• Fundamentals of total quality management : process analysis and improvement
  nork: Dahlgaard, Jens J.
  Argitaratua: (2002)
• The Improvement Process: How America's leading companies improve quality
  nork: Harrington, H J
  Argitaratua: (1987)
• Continuous process improvement: A practical guide to improving processes for measurable results
  nork: Chang, Richard Y
  Argitaratua: (1998)
• Continuous quality improvement : Indian experiences
  nork: Lulla, Suresh, comp
  Argitaratua: (1995)