APA引文

Ekta Rastogi, . .. (2011). Customer relationship management: Text and cases (1st.). Excel Books.

Chicago Edition Citation

Ekta Rastogi,. Customer Relationship Management: Text and Cases. 1st. New Delhi: Excel Books, 2011.

MLA引文

Ekta Rastogi,. Customer Relationship Management: Text and Cases. 1st. Excel Books, 2011.

警告：这些引文格式不一定是100％准确.