IT service management: a guide ITIL V3 foundation exam candidates /

Bibliografski detalji
Glavni autor: Brewster, Ernest .
Daljnji autori: Griffiths,Richard, Lawes,Aidan, Sansbury,John
Format: Printed Book
Izdano: United Kingdom : BCS , 2011.
Izdanje:1 /
Teme:
Service management
Marketing management

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