Gopal , R. . .. (2008). BPO/KPO management: An industry perspective. Excel Books.
Chicago Style citaatGopal , R. BPO/KPO Management: An Industry Perspective. New Delhi: Excel Books, 2008.
MLA citatieGopal , R. BPO/KPO Management: An Industry Perspective. Excel Books, 2008.
Let op: Deze citaties zijn niet altijd 100% accuraat.