Baron, S., Harris,Kim, & Hilton,Toni. (2009). Services marketing: Text and cases (3rd ed.). Palgrave.
Chicago Edition CitationBaron, Steve, Harris,Kim, and Hilton,Toni. Services Marketing: Text and Cases. 3rd ed. London: Palgrave, 2009.
MLA Edition CitationBaron, Steve, et al. Services Marketing: Text and Cases. 3rd ed. Palgrave, 2009.
Warning: These citations may not always be 100% accurate.