Mukesh Chaturvedi & Abhinav Chaturvedi. (2005). Customer relationship management: An Indian perspective (1.). Excel Books.
Chicago Edition CitationMukesh Chaturvedi and Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. 1. New Delhi: Excel Books, 2005.
MLA Edition CitationMukesh Chaturvedi and Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. 1. Excel Books, 2005.
Warning: These citations may not always be 100% accurate.