APA-viite

Mukesh Chaturvedi & Abhinav Chaturvedi. (2005). Customer relationship management: An Indian perspective (1.). Excel Books.

Chicago-tyylinen lähdeviittaus

Mukesh Chaturvedi ja Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. 1. New Delhi: Excel Books, 2005.

MLA-viite

Mukesh Chaturvedi ja Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. 1. Excel Books, 2005.