Delivering satisfaction and service quality a customer-based approach for libraries /

Podobne zapisy

• Delivering satisfaction and service quality a customer-based approach for libraries /
  od: Hernon, Peter .
  Wydane: (2010)
• Delivering satisfaction and service quality:a customer-based approach for libraries
  od: Hernon, Peter
  Wydane: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  od: Peter Hernon
  Wydane: (2013)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  od: Hernon,Peter
  Wydane: (2009)
• Delivering satisfaction and service quality
  Wydane: (2009)