APA Edition Citation

Hernon, P. . .. (2009). Assessing service quality satisfying the expectations of library customers. Ess Ess.

Chicago Edition Citation

Hernon, Peter. Assessing Service Quality Satisfying the Expectations of Library Customers. New Delhi: Ess Ess, 2009.

MLA Edition Citation

Hernon, Peter. Assessing Service Quality Satisfying the Expectations of Library Customers. Ess Ess, 2009.

Warning: These citations may not always be 100% accurate.