APA Edition Citation

Glynn, W. J. ,., & Barnes,James G,Ed. (2009). Understanding services management. Prentice Hall.

Chicago Edition Citation

Glynn, William J ,Ed, and Barnes,James G,Ed. Understanding Services Management. New Delhi: Prentice Hall, 2009.

MLA Edition Citation

Glynn, William J ,Ed, and Barnes,James G,Ed. Understanding Services Management. Prentice Hall, 2009.

Warning: These citations may not always be 100% accurate.