Gummesson, E. (2008). Total relationship marketing (2nd ed.). Elsevier.
Chicago Edition CitationGummesson, Evert. Total Relationship Marketing. 2nd ed. New Delhi: Elsevier, 2008.
MLA Edition CitationGummesson, Evert. Total Relationship Marketing. 2nd ed. Elsevier, 2008.
Warning: These citations may not always be 100% accurate.