Ravi Shankar. (2010). Services marketing: The Indaian perspective. Excel Books.
Chicago Edition CitationRavi Shankar. Services Marketing: The Indaian Perspective. New Delhi: Excel Books, 2010.
MLA Edition CitationRavi Shankar. Services Marketing: The Indaian Perspective. Excel Books, 2010.
Warning: These citations may not always be 100% accurate.