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Researching customer satisfaction and loyalty: how to find out what people really think /
Autor principal: | |
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Format: | Printed Book |
Publicat: |
London :
Kogan Page ,
2007.
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Matèries: |
Autor principal: | |
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Format: | Printed Book |
Publicat: |
London :
Kogan Page ,
2007.
|
Matèries: |