APA Цитирование

Szwarc, P. . .. (2007). Researching customer satisfaction and loyalty: How to find out what people really think. Kogan Page.

Chicago-стиль цитирования

Szwarc, Paul. Researching Customer Satisfaction and Loyalty: How to Find Out What People Really Think. London: Kogan Page, 2007.

MLA-цитирование

Szwarc, Paul. Researching Customer Satisfaction and Loyalty: How to Find Out What People Really Think. Kogan Page, 2007.

Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.