Janakiraman, B., & Gopal, R. K. . .. (2006). Total quality management: Text and cases. Prentice Hall.
Chicago Edition CitationJanakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases. New Delhi: Prentice Hall, 2006.
MLA Edition CitationJanakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases. Prentice Hall, 2006.
Warning: These citations may not always be 100% accurate.