Shanker, R. . .. (1997). Services marketing: The Indian perspective. Excel Books.
Citación estilo ChicagoShanker, Ravi. Services Marketing: The Indian Perspective. New Delhi: Excel Books, 1997.
Cita MLAShanker, Ravi. Services Marketing: The Indian Perspective. Excel Books, 1997.
Warning: These citations may not always be 100% accurate.