Kurtz, D. L. . .., & Clow,Kenneth E. (1976). Services marketing. John Wiley.
Chicago Edition CitationKurtz, David L ., and Clow,Kenneth E. Services Marketing. London: John Wiley, 1976.
MLA Edition CitationKurtz, David L ., and Clow,Kenneth E. Services Marketing. John Wiley, 1976.
Warning: These citations may not always be 100% accurate.