APA Citatie

Lovelock, C. . .. (1999). Services marketing: People, technology, strategy (4th ed.). Pearson Education Asia.

Chicago Style citaat

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. 4th ed. Delhi: Pearson Education Asia, 1999.

MLA citatie

Lovelock, Christopher. Services Marketing: People, Technology, Strategy. 4th ed. Pearson Education Asia, 1999.

Let op: Deze citaties zijn niet altijd 100% accuraat.