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|a 81-297-0453-6
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|a Lovelock, Christopher .
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| 245 |
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|a Services marketing: people, technology, strategy /
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| 250 |
|
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|a 5th ed.;
|
| 260 |
|
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|a Delhi :
|b Pearson Education Asia ,
|c 1999.
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| 300 |
|
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|a 652p ;
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| 650 |
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0 |
|a Marketing management
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| 700 |
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|a Wirtz,Jochen.
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| 942 |
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|c BK
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