APA Edition Citation

Clow, K. E. . .., & Kurtz, D. L. . .. (2003). Services marketing: Operation, management and strategy. Biztantra.

Chicago Edition Citation

Clow, Kenneth E ., and David L. Kurtz. Services Marketing: Operation, Management and Strategy. New Delhi: Biztantra, 2003.

MLA Edition Citation

Clow, Kenneth E ., and David L. Kurtz. Services Marketing: Operation, Management and Strategy. Biztantra, 2003.

Warning: These citations may not always be 100% accurate.