APA Zitierstil

Clow, K. E. . .., & Kurtz, D. L. . .. (2003). Services marketing: Operation, management and strategy. Biztantra.

Chicago Zitierstil

Clow, Kenneth E ., und David L. Kurtz. Services Marketing: Operation, Management and Strategy. New Delhi: Biztantra, 2003.

MLA Zitierstil

Clow, Kenneth E ., und David L. Kurtz. Services Marketing: Operation, Management and Strategy. Biztantra, 2003.