APA Edition Citation

Mercer, J. . .. (2005). Great customer service for small business: May i help you? Allen and unwin.

Chicago Edition Citation

Mercer, Jillian. Great Customer Service for Small Business: May I Help You? Australia: Allen and unwin, 2005.

MLA Edition Citation

Mercer, Jillian. Great Customer Service for Small Business: May I Help You? Allen and unwin, 2005.

Warning: These citations may not always be 100% accurate.