Customer centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first /

Lignende værker

• Extraordinary Customer service
  af: McCoy, Glen
  Udgivet: (2005)
• Satisfying internal customers first
  af: Chang, Richard Y
  Udgivet: (1994)
• Customs in common
  af: Thompson, E P
  Udgivet: (2016)
• Customer service career success through customer loyalty
  af: Timm, Paul R.
  Udgivet: (2008)
• Customer care /
  af: Frances
  Udgivet: (2008)