Guide to customer service skills for the help desk professional /

Antzeko izenburuak

• Great customer service for small business: may i help you? /
  nork: Mercer, Jillian .
  Argitaratua: (2005)
• Customer service secrets /
  nork: Economy Peter
  Argitaratua: (2004)
• Customer driven services management /
  nork: Bakachandran , S .
  Argitaratua: (2004)
• Design and operation of customer service systems
  nork: Bender, Paul S.
  Argitaratua: (1976)
• How to turn Customer Service into Customer Sales
  nork: Bernand Katz
  Argitaratua: (2000)