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Guide to customer service skills for the help desk professional /
| Hovedforfatter: | |
|---|---|
| Format: | Printed Book |
| Udgivet: |
Canada :
Thomson Learning ,
2002.
|
| Fag: |
| LEADER | 00486cam a2200145ua 4500 | ||
|---|---|---|---|
| 020 | |a 981-240-368-X | ||
| 082 | 1 | 4 | |a 658.812 |b KNA-G |
| 100 | 1 | |a Knapp, Donna . | |
| 245 | 1 | 0 | |a Guide to customer service skills for the help desk professional / |
| 260 | |a Canada : |b Thomson Learning , |c 2002. | ||
| 300 | |a 288p ; | ||
| 650 | 0 | |a Customer relations | |
| 942 | |c BK | ||
| 999 | |c 35596 |d 35596 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000_KNAG |7 0 |9 45633 |a KU |b KU |d 2015-07-05 |l 0 |o 658.812 KNA-G |p MB01715 |r 2020-12-24 |y BK | ||