Exploiting CRM: connecting with customers /

Liknande verk

• Creating customer delight: the how and why of CRM /
  av: Seth, Rakesh .
  Publicerad: (1999)
• Customer relationship management (CRM)
  av: Singh, P P; Kumar, N Jinender
  Publicerad: (2009)
• Creating Customer Delight : How and why of CRM
  av: Kiriti, Seth
  Publicerad: (2005)
• CRM in real time
  av: Goldenberg, Barton J.
  Publicerad: (2009)
• CRM : redefining customer relationship management
  av: Peel, Jeffrey
  Publicerad: (2002)