Exploiting CRM: connecting with customers /

Eitemau Tebyg

• Creating customer delight: the how and why of CRM /
  gan: Seth, Rakesh .
  Cyhoeddwyd: (1999)
• Customer relationship management (CRM)
  gan: Singh, P P; Kumar, N Jinender
  Cyhoeddwyd: (2009)
• Creating Customer Delight : How and why of CRM
  gan: Kiriti, Seth
  Cyhoeddwyd: (2005)
• CRM in real time
  gan: Goldenberg, Barton J.
  Cyhoeddwyd: (2009)
• CRM : redefining customer relationship management
  gan: Peel, Jeffrey
  Cyhoeddwyd: (2002)