Exploiting CRM: connecting with customers /

Podobné jednotky

• Creating customer delight: the how and why of CRM /
  Autor: Seth, Rakesh .
  Vydáno: (1999)
• Customer relationship management (CRM)
  Autor: Singh, P P; Kumar, N Jinender
  Vydáno: (2009)
• Creating Customer Delight : How and why of CRM
  Autor: Kiriti, Seth
  Vydáno: (2005)
• CRM in real time
  Autor: Goldenberg, Barton J.
  Vydáno: (2009)
• CRM : redefining customer relationship management
  Autor: Peel, Jeffrey
  Vydáno: (2002)