Exploiting CRM: connecting with customers /

Ítems similars

• Creating customer delight: the how and why of CRM /
  per: Seth, Rakesh .
  Publicat: (1999)
• Customer relationship management (CRM)
  per: Singh, P P; Kumar, N Jinender
  Publicat: (2009)
• Creating Customer Delight : How and why of CRM
  per: Kiriti, Seth
  Publicat: (2005)
• CRM in real time
  per: Goldenberg, Barton J.
  Publicat: (2009)
• CRM : redefining customer relationship management
  per: Peel, Jeffrey
  Publicat: (2002)