Exploiting CRM: connecting with customers /

Benzer Materyaller

• Creating customer delight: the how and why of CRM /
  Yazar:: Seth, Rakesh .
  Baskı/Yayın Bilgisi: (1999)
• Customer relationship management (CRM)
  Yazar:: Singh, P P; Kumar, N Jinender
  Baskı/Yayın Bilgisi: (2009)
• Creating Customer Delight : How and why of CRM
  Yazar:: Kiriti, Seth
  Baskı/Yayın Bilgisi: (2005)
• CRM in real time
  Yazar:: Goldenberg, Barton J.
  Baskı/Yayın Bilgisi: (2009)
• CRM : redefining customer relationship management
  Yazar:: Peel, Jeffrey
  Baskı/Yayın Bilgisi: (2002)