Exploiting CRM: connecting with customers /

समान संसाधन

• Creating customer delight: the how and why of CRM /
  द्वारा: Seth, Rakesh .
  प्रकाशित: (1999)
• Customer relationship management (CRM)
  द्वारा: Singh, P P; Kumar, N Jinender
  प्रकाशित: (2009)
• Creating Customer Delight : How and why of CRM
  द्वारा: Kiriti, Seth
  प्रकाशित: (2005)
• CRM in real time
  द्वारा: Goldenberg, Barton J.
  प्रकाशित: (2009)
• CRM : redefining customer relationship management
  द्वारा: Peel, Jeffrey
  प्रकाशित: (2002)