Creating customer focused organizations /

Antzeko izenburuak

• Creating customer focused organizations /
  nork: Dickinson, Brian
  Argitaratua: (1999)
• Creating customer focused organizations
  nork: Dickinson, Brian
  Argitaratua: (1999)
• Customer care excellence : how to create an effective customer focus
  nork: Cook, Sarah
  Argitaratua: (2011)
• Creating customer delight: the how and why of CRM /
  nork: Seth, Rakesh .
  Argitaratua: (1999)
• Fundamentals of customer focused management
  nork: Patel, B K
  Argitaratua: (2010)