एपीए उद्धरण

Dickinson, B. . .. (2003). Creating customer focused organizations. Jaico Publishing House.

शिकागो स्टाइल उद्धरण

Dickinson, Brian. Creating Customer Focused Organizations. Mumbai: Jaico Publishing House, 2003.

एमएलए उद्धरण

Dickinson, Brian. Creating Customer Focused Organizations. Jaico Publishing House, 2003.