Creating customer delight: the how and why of CRM /

Benzer Materyaller

• Creating Customer Delight : How and why of CRM
  Yazar:: Kiriti, Seth
  Baskı/Yayın Bilgisi: (2005)
• Creating Customer Delight
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  Baskı/Yayın Bilgisi: (2005)
• Exploiting CRM: connecting with customers /
  Yazar:: Molineum, Patrick .
  Baskı/Yayın Bilgisi: (2002)
• Why CRM doesn`t work : how to win by letting customers manage the relationship /
  Yazar:: Newell, Frederick .
  Baskı/Yayın Bilgisi: (2004)
• Customer relationship management (CRM)
  Yazar:: Singh, P P; Kumar, N Jinender
  Baskı/Yayın Bilgisi: (2009)