Creating customer delight: the how and why of CRM /

Podobne zapisy

• Creating Customer Delight : How and why of CRM
  od: Kiriti, Seth
  Wydane: (2005)
• Creating Customer Delight
  od: Seth, Rakesh
  Wydane: (2005)
• Exploiting CRM: connecting with customers /
  od: Molineum, Patrick .
  Wydane: (2002)
• Why CRM doesn`t work : how to win by letting customers manage the relationship /
  od: Newell, Frederick .
  Wydane: (2004)
• Customer relationship management (CRM)
  od: Singh, P P; Kumar, N Jinender
  Wydane: (2009)