Creating customer delight: the how and why of CRM /

Podobné jednotky

• Creating Customer Delight : How and why of CRM
  Autor: Kiriti, Seth
  Vydáno: (2005)
• Creating Customer Delight
  Autor: Seth, Rakesh
  Vydáno: (2005)
• Exploiting CRM: connecting with customers /
  Autor: Molineum, Patrick .
  Vydáno: (2002)
• Why CRM doesn`t work : how to win by letting customers manage the relationship /
  Autor: Newell, Frederick .
  Vydáno: (2004)
• Customer relationship management (CRM)
  Autor: Singh, P P; Kumar, N Jinender
  Vydáno: (2009)