Creating customer delight: the how and why of CRM /

Ítems similars

• Creating Customer Delight : How and why of CRM
  per: Kiriti, Seth
  Publicat: (2005)
• Creating Customer Delight
  per: Seth, Rakesh
  Publicat: (2005)
• Exploiting CRM: connecting with customers /
  per: Molineum, Patrick .
  Publicat: (2002)
• Why CRM doesn`t work : how to win by letting customers manage the relationship /
  per: Newell, Frederick .
  Publicat: (2004)
• Customer relationship management (CRM)
  per: Singh, P P; Kumar, N Jinender
  Publicat: (2009)