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Creating customer delight: the how and why of CRM /
Yazar: | |
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Diğer Yazarlar: | |
Materyal Türü: | Printed Book |
Baskı/Yayın Bilgisi: |
New Delhi :
Response Books ,
1999.
|
Konular: |
LEADER | 00501cam a2200157ua 4500 | ||
---|---|---|---|
020 | |a 0-7619-3296-8 | ||
082 | 1 | 4 | |a 658.812 |b CRE-C |
100 | 1 | |a Seth, Rakesh . | |
245 | 1 | 0 | |a Creating customer delight: the how and why of CRM / |
260 | |a New Delhi : |b Response Books , |c 1999. | ||
300 | |a 154p ; | ||
650 | 0 | |a Customer relations | |
700 | |a Kirti Seth. | ||
942 | |c BK | ||
999 | |c 35562 |d 35562 | ||
952 | |0 0 |1 0 |4 0 |6 658_812000000000000_CREC |7 0 |9 45591 |a KU |b KU |d 2015-07-05 |l 0 |o 658.812 CRE-C |p MB02786 |r 2020-12-24 |y BK |