Gilmore, A. . .. (2003). Services marketing and management. Response books.
シカゴスタイル引用形Gilmore, Audrey. Services Marketing and Management. New delhi: Response books, 2003.
MLA引用形式Gilmore, Audrey. Services Marketing and Management. Response books, 2003.
警告: この引用は必ずしも正確ではありません.