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Why CRM doesn`t work : how to win by letting customers manage the relationship /
Egile nagusia: | |
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Formatua: | Printed Book |
Argitaratua: |
London :
Kogan Page ,
2004.
|
Gaiak: |
Egile nagusia: | |
---|---|
Formatua: | Printed Book |
Argitaratua: |
London :
Kogan Page ,
2004.
|
Gaiak: |