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Services marketing : integrating customer focus across the firm /
| Hovedforfatter: | |
|---|---|
| Andre forfattere: | |
| Format: | Printed Book |
| Udgivet: |
New Delhi :
irwin mcGraw-Hill ,
2000.
|
| Udgivelse: | 2nd ed.; |
| Fag: |
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| 082 | 1 | 4 | |a 658.8 |b ZEI-S |
| 100 | 1 | |a Zeithaml, Valarie A . | |
| 245 | 1 | 0 | |a Services marketing : integrating customer focus across the firm / |
| 250 | |a 2nd ed.; | ||
| 260 | |a New Delhi : |b irwin mcGraw-Hill , |c 2000. | ||
| 300 | |a 620p ; | ||
| 650 | 0 | |a Services marketing | |
| 700 | 1 | |a Bitner, Mary Jo . | |
| 942 | |c BK | ||
| 999 | |c 35455 |d 35455 | ||
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