Gopalan, M. R. . . .., & John, B. . .. (2005). Management guide to quality and productivity (2nd.). Biztantra.
Chicago Edition CitationGopalan, M R ., and Bicheno John. Management Guide to Quality and Productivity. 2nd. New Delhi: Biztantra, 2005.
MLA Edition CitationGopalan, M R ., and Bicheno John. Management Guide to Quality and Productivity. 2nd. Biztantra, 2005.
Warning: These citations may not always be 100% accurate.