APA Edition Citation

Cartwright, R. . .. (2001). Mastering customer relations. Mac Millan Press.

Chicago Edition Citation

Cartwright, Roger. Mastering Customer Relations. London: Mac Millan Press, 2001.

MLA Edition Citation

Cartwright, Roger. Mastering Customer Relations. Mac Millan Press, 2001.

Warning: These citations may not always be 100% accurate.