Dey, B. R. . . .. (2005). Business process reengineering and change management. Biztantra.
Chicago Edition CitationDey, B R. Business Process Reengineering and Change Management. New Delhi: Biztantra, 2005.
Cita MLADey, B R. Business Process Reengineering and Change Management. Biztantra, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.